Terms

Terms of service

Effective 2026-09-29

These terms cover Job Traveler's website, shop application and customer portal. Job Traveler is operated by Anatoli Vishnyakov, doing business as Job Traveler. The person creating a shop confirms that they may act for that shop. Staff and portal visitors must use the access the shop gives them for its intended purpose.

Trial and subscription

Signup creates a shop and an owner account. The trial lasts 45 days and requires no card. When it ends, new work pauses, while existing records remain readable, printable and exportable. Nothing is charged unless a manager chooses a paid subscription through Stripe Checkout.

The current subscription is $89 per shop per month, with no per-user or setup fee. Checkout shows the amount due, billing interval and any tax we collect before payment. A subscription renews each month until it is canceled. Stripe processes the payment and provides the invoice. The pricing page describes what is included.

Cancellation and refunds

A manager can cancel through the billing portal linked in the shop app. Cancellation takes effect at the end of the paid period, and access continues until then. If a payment fails, the app warns the shop and allows time to update the payment method; after 14 days without recovery, new work becomes read only. A paid subscription restored before deletion restores write access.

Canceling does not automatically prorate or refund the paid period already in progress. If you believe a charge is wrong, or a refund is required by law, write to [email protected] with the invoice details. We will review the request and correct billing errors.

Shop records and customer sharing

The shop keeps ownership of the job details, measurements, photographs, messages and travelers it enters. It chooses which employees may use the app and what a customer may see in the portal. The shop is responsible for the accuracy of its work, the limits it enters and the decisions it makes from a finding. Job Traveler is a record-keeping and checking tool, not a substitute for a machinist's judgment.

How long we keep a closed account

A manager can request a complete export from the app. When a shop becomes read only, existing records remain readable and exportable for at least 180 days. We show a planned deletion date and send reminders. Deletion is held if no export has been downloaded. A final archive stays downloadable for 30 days after deletion. A manager may request earlier deletion, subject to a 30-day period in which signing in cancels the request. See the privacy policy for other records and backups.

Using the service

Keep account credentials private and give each employee their own login. Do not use another shop's account, try to bypass access controls, interfere with the service or upload material you have no right to use. Tell us promptly if an account may be compromised. We may restrict access for abuse, a security threat or a legal requirement, and will explain the reason when we can.

We work to keep the service available and protect its records, but scheduled maintenance and outages can interrupt access. Report a problem through the contact page or [email protected]. We do not promise a fixed uptime or response time. Rights that the law does not allow us to limit remain in place.

Optional text messages

If you add and verify a mobile number and opt in under Settings, then Profile, Job Traveler may text you about a failed payment, a read-only account, a warning before records are deleted, or a password reset code. We do not send marketing texts. Frequency depends on account events, and carrier message and data rates may apply. Reply STOP to stop texts, START to resume or HELP for support. You can also turn texts off in your profile; email notices remain available. We share the number and message with our messaging provider for delivery. Carriers are not responsible for delayed or undelivered messages.

Changes to these terms

We may update these terms as the service changes. The date above identifies the version shown here. If a change materially affects a paid subscription, we will give the shop notice before it applies. Questions about these terms can be sent to [email protected].